YELLOW HAVEN is a three star (***) eco-lodge on the outskirts of Kampala, located directly at Lake Victoria in Uganda.
When the owners were on the lookout for a Dutch couple to manage their property on-site for three months, we jumped to the occasion – a bucket list item of Kisa became a reality. We promised the owners to put as much attention, love and encouragement into our ad-interim management duties as possible.
Once on the ground in Kampala, we started creating business scenarios on strategic, tactical and operational levels. With a sound belief in participative leadership, we engaged with the personnel and made them part of our improvement plans.
The property needed a lot of renovations to match our ideas of new audiences we could attract to Yellow Haven. Step by step, the property was lifted to our standards. Covid-19 still meant limited opening hours and international travellers were hardly around.
As promised to the owners, we created a strategic plan to engage local audiences, especially corporate businesses and NGO’s in Kampala. Sales went up almost instantly and team-spirit of the local staff rose.
Yellow Haven should rethink their Sales & Marketing models.
Focus on local expat markets (long-stay), national NGO’s and companies in and around Kampala (events). Define retention programs and create own events. Advice on budget – renovation, improve outdoor relaxation facilities and people management.
Amy Petersen
Cultural Affairs Officers U.S. Embassy – Kampala, Uganda
Your hospitality exceeded our expectations, and the Fellows loved their weekend getaway on the lake. We could not imagine a better spot for this special group of young Ugandan leaders to bond and brainstorm – the creative energy of your space is helping them build a better future for Uganda.
I also want to offer a special note of gratitude to Kisa and Paul for not only being so welcoming to the group overall, but going above and beyond to meet special needs.
Are you a runner-up but facing growth, positioning, branding, or revenue challenges? We are here for you. Our expertise is guiding startups, scale-ups, and corporations entering greenfields.
We connect you to our growing global community of aligned businesses to help you achieve success. Join our group of like-minded companies and create traction together.